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SMTP Monitor Template

The SMTP Monitor Template enables you to monitor SMTP email servers for availability. This template is typically used by email server administrators to verify availability of the email server.

Important
This template does not delete sent emails. If you would prefer to test the email system at a high frequency, please use the End-To-End-Email Monitor Template.

This template uses the SMTP protocol to monitor the email server. For more information see: RFC 1939

How to configure the SMTP Monitor Template:

  • From the Menu Bar, select File | New. The Create New Object View displays.
  • From the Create New Object View, expand Templates | Email Monitors then select SMTP Monitor. The New Template Properties View displays.
  • The Template Properties view contains 3 tabs.

The Options Tab

  • Use the Server drop-down to select the server you would like to monitor (e.g. mail.yourdomain.com).
Note
Once selected, the server is automatically assigned to this template.
  • Use the Security drop-down to specify the encryption mode. The following modes are supported:
ModeDescription
Plain TextSends plaintext messages (unsecure).
Uses port 25 by default.
STARTTLSAn email protocol command that tells an email server that an email client wants to turn an existing unsecure connection into a secure one. This actually works for both SSL and TLS protocols.
Uses port 587 by default.
SSLSecure Sockets Layer protocol.
Uses port 465 by default.
  • Use the Port text box to specify your email server port.
PortDescription
25Default
587TLS
465SSL
  • Use the Username text box to enter the username to access the mail server.
Important
To send anonymous email leave the Password field blank. If you leave the Username blank, the email server's spam engine will likely flag the messages as spam.
  • Use the Password text box to enter the password to access the email server.
  • Use the From name text box to enter the friendly From name listed in the email. (e.g. Corner Bowl Server Manager)
  • Use the Send a test email to text box to specify the email address to send the test email.
  • Click the Test button to verify the template is configured property and the monitor executes as expected.
  • Finally, select the General Tab, then click the click the Auto-Generate Name Auto-Generate Name Button button to auto-generate a name based on the configured settings.

Related Topics

Email Monitor Templates

RFC 1939