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End-to-End Email Monitor Template

The End-to-End Email Monitor Template enables you to fully test your email system by sending an email to your email server then downloading and deleting the email. This template is typically used by email server administrators to verify availability and the latency of end-to-end email.

How to configure the End-to-End Email Monitor Template:

  • From the Menu Bar, select File | New. The Create New Object View displays.
  • From the Create New Object View, expand Templates | Email Monitors then select End-to-End Email Monitor. The New Template Properties View displays.
  • The Template Properties view contains 3 tabs.

The Options Tab

SMTP Monitor

  • Use the Server drop-down to select the server you would like to monitor (e.g. mail.yourdomain.com).
    Once selected, the server is automatically assigned to this template.
  • Use the Security drop-down to specify the encryption mode. The following modes are supported:
    ModeDescription
    Plain Text Sends plaintext messages (unsecure).
    Uses port 25 by default.
    STARTTLS An email protocol command that tells an email server that an email client wants to turn an existing unsecure connection into a secure one. This actually works for both SSL and TLS protocols.
    Uses port 587 by default.
    SSL Secure Sockets Layer protocol.
    Uses port 465 by default.
  • Use the Port text box to specify your email server port.
    PortDescription
    25Default
    587TLS
    465SSL
  • Use the Username text box to enter the username to access the mail server.
    To send anonymous email leave the Password field blank. If you leave the Username blank, the email server's spam engine will likely flag the messages as spam.
  • Use the Password text box to enter the password to access the email server.
  • Use the From name text box to enter the friendly From name listed in the email. (e.g. Corner Bowl Server Manager)
  • Use the Send a test email to text box to specify the email address to send the test email.

IMAP/POP3 Monitor

  • Use the Server drop-down to select the server you would like to monitor (e.g. mail.yourdomain.com).
    Once selected, the server is automatically assigned to this template.
  • Use the Secure Socket Layer check box to enable SSL.
  • Use the Validate certificate chain to validate the SSL Certificate's intermediate and root certificate chain.
  • Use the Port text box to specify the port.
    PortDescription
    143Default
    993SSL
  • Use the Username text box to specify the username to login as.
  • Use the Password text box to specify the username's password.

Thresholds

  • Use the Warning trigger and Critical trigger controls to set the timeout trigger thresholds.
  • Click the Test button to verify the template is configured property and the monitor executes as expected.
  • Finally, select the General Tab, then click the click the Auto-Generate Name button to auto-generate a name based on the configured settings.

Related Topics

Email Monitor Templates