Table of Contents
- Getting Started
- Agent-Based Management
- Common Tasks
- Data Providers
- Directory Services
- Auditing
- Hosts
- Templates
- Template Properties
- Batch Update Templates
- Assign Templates
- Log Management Templates
- SCAP Compliance Monitor
- Active Directory User Monitor Templates
- File and Directory Monitor Templates
- Windows Monitor Templates
- CPU Monitor Template
- Memory Monitor Template
- Disk Space Monitor Template
- Account Lockout Monitor Template
- Audit Policy Monitor Template
- Logon As Monitor Template
- Logon Monitor Template
- Performance Counter Monitor Template
- PowerShell Template
- Process Monitor Template
- RDP Session Monitor Template
- Registry Value Monitor Template
- Service Monitor Template
- SMART Disk Monitor Template
- System Security Monitor Template
- Windows Update Template
- WMI Query Template
- Task Scheduler Template
- Clock Synchronization Template
- Defragment NTFS Disks Template
- Network and Application Monitor Templates
- SSL Certificate Monitor Templates
- Database Templates
- Email Monitor Templates
- SNMP Monitor Templates
- Windows Accounts Templates
- Monitors
- Reports
- Auto-Configurators
- Filters
- Actions
- Schedules
- Environment Variables
- Options
- SNMP
- SSH Shell
- Syslog
- System Reset
- Shared Views
- Active Directory User and Group Filters
- Assign Actions
- Assign Azure Audit Logs
- Assign Consolidated Logs
- Assign Directories
- Assign Disks
- Assign Event Logs
- Assign Files
- Assign Services
- Assign Shares
- Auto-Config Host Assignment Properties
- Define CSV and W3C Log Entry Columns
- Define Log Entry Columns
- Define Log Entry Columns with Regular Expressions
- Executable Status
- Executable Timeline
- Explicitly Assigned Logs
- File Explorer
- General Executable Properties
- Report Columns
- Report Date/Time Ranges
- Report Security Event Log Filters
- Select Folder or File
- Target Files and Sub-Directories
- Command Line Interface
- Server Configuration
- Agent Configuration
- Troubleshooting
- Best Practices
- Terminology
Corner Bowl Server Manager
SIEM, IPS, Server Monitoring, Uptime Monitoring and Compliance Software
Troubleshooting
In this Topic
Troubleshooting the Management Windows Service
The Management Windows Service logs errors, triggers, general activity, and verbose output to a text log file called server.log. You can view the log file from the Management Console or from any text editor to verify activity or troubleshoot the system.
To tail the service log from the Management Console:
Select View | Service Output. The Service Output view displays.
To view the entire service log from the Management Console:
Select Service | View Service Log. The log file opens and is automatically tailed.
To open the service log file from Notepad:
- From the host the service is installed, open Notepad.
- Select File | Open.
- Open the service log file from the following directory:c:\ProgramData\Corner Bowl\Server Manager\server.log
To enable verbose logging:
- From the host the service is installed, open a command-prompt and type:services.msc
- From the Windows Services Control Panel, double-click the Corner Bowl Server Manager Service.
- Stop the service.
- Use the Start parameters textbox to specify the following startup parameter:-logdebug
- Start the service.
To email the service log from the Management Console to Corner Bowl Software Support:
- Select Help | Email Diagnostics to Support. The log file is automatically emailed to Corner Bowl Software Support.
- Contact Corner Bowl Software with your support issue.
Troubleshooting the Agent
If the Agent does not appear to be connecting or processing Templates, you can view the Agent's verbose output log for detailed information. The log file is located in the following directory on each remotely managed host:
- On Windows the location is:C:\ProgramData\Corner Bowl\Server Manager Agent\agent.log
- On Linux the location is:/var/log/corner-bowl/agent.log