Table of Contents
- Getting Started
- Agent-Based Monitoring
- Data Providers
- Directory Services
- Auditing
- Hosts
- Templates
- Template Properties
- Batch Update Templates
- Log Management Templates
- File and Directory Monitor Templates
- Windows Monitor Templates
- Account Lockout Monitor Template
- Logon Monitor Template
- CPU Monitor Template
- Memory Monitor Template
- Disk Space Monitor Template
- SMART Monitor Template
- Process Monitor Template
- Service Monitor Template
- Performance Counter Monitor Template
- PowerShell Script Template
- Registry Value Monitor Template
- Active Directory User Monitor Template
- Active Directory User Integrity Monitor Template
- Task Scheduler Template
- Clock Synchronization Template
- Defragment NTFS Disks Template
- Network and Application Monitor Templates
- Database Monitor Template
- Directory Service Monitor Template
- DNS Blacklist Monitor Template
- DNS Monitor Template
- Domain Expiration Monitor Template
- Network Speed Monitor Template
- Ping Monitor Template
- Database Table Reseed
- SQL Server Shrink and Backup Template
- SSH Shell
- TCP Port Scan Monitor Template
- Website Monitor Template
- SSL Certificate Monitor Templates
- Email Monitor Templates
- SNMP Monitor Templates
- Monitors
- Reports
- Auto-Configurators
- Filters
- Actions
- Desktop Actions
- Email Actions
- Event Log Actions
- Executable Actions
- File Actions
- IIS IP Address Restriction Actions
- Microsoft Teams Actions
- PowerShell Actions
- Report Actions
- Service Actions
- SMS Actions
- SNMP Trap Actions
- Syslog Actions
- Template Actions
- IIS IP Address Restriction Actions
- Action Variables
- Schedules
- Environment Variables
- Options
- Account Lockout Monitoring and Reporting
- Merging Logs
- SNMP
- SSH Shell
- Exporting and Importing Configuration Objects
- Shared Views
- Auto-Config Host Assignment Properties
- General Executable Properties
- Assign Actions
- Assign Directories
- Assign Disks
- Assign Shares
- Assign Files
- Assign Consolidated Logs
- Assign Event Logs
- Assign Azure Audit Logs
- Target Files and Sub-Directories
- Define Log Entry Columns
- Define Log Entry Columns with Regular Expressions
- Define CSV and W3C Log Entry Columns
- Active Directory User and Group Filters
- Explicitly Assigned Logs
- File Explorer
- Report Columns
- Report Date/Time Ranges
- Report Security Event Log Filters
- Select Folder or File
- Executable Timeline
- Command Line Interface
- Troubleshooting
- Terminology
Troubleshooting
In this Topic
Troubleshooting the Management Windows Service
The Management Windows Service logs errors, triggers, general activity, and verbose output to a text log file called server.log. You can view the log file from the Management Console or from any text editor to verify activity or troubleshoot the system.
To tail the service log from the Management Console:
Select View | Service Output. The Service Output view displays.
To view the entire service log from the Management Console:
Select Service | View Service Log. The log file opens and is automatically tailed.
To open the service log file from Notepad:
- From the host the service is installed, open Notepad.
- Select File | Open.
-
Open the service log file from the following directory:
c:\ProgramData\Corner Bowl\Server Manager\server.log
To enable verbose logging:
-
From the host the service is installed, open a command-prompt and type:
services.msc
- From the Windows Services Control Panel, double-click the Corner Bowl Server Manager Service.
- Stop the service.
-
Use the Start parameters textbox to specify the following startup parameter:
-logdebug
- Start the service.
To email the service log from the Management Console to Corner Bowl Software Support:
- Select Help | Email Diagnostics to Support. The log file is automatically emailed to Corner Bowl Software Support.
- Contact Corner Bowl Software with your support issue.
Troubleshooting the Agent
If the Agent does not appear to be connecting or processing Templates, you can view the Agent's verbose output log for detailed information. The log file is located in the following directory on each remotely managed host:
-
On Windows the location is:
C:\ProgramData\Corner Bowl\Server Manager Agent\agent.log
-
On Linux the location is:
/var/log/corner-bowl/agent.log